Unicatel

The Best Quality In Calls All Latin America. Refills.

1.- About this agreement

The services offered to you through our unicatel.com Website are subject to acceptance of these legal terms and conditions. By using the website and CREATE A NEW ACCOUNT, in the process of creating your account, you expressly agree that you will be bound by the terms and conditions applicable to the services provided by unicatel.com and the terms of the Unicatel Privacy Statement .com. Please read these Terms and Conditions carefully before accessing the Services on the Website.

If you do not approve these terms and conditions, disagree with any subsequent modification of the aforementioned, or for any reason you will not be satisfied with your membership in any way, you can:

1. Stop using the services offered by us on the Website.

2. Terminate this Agreement and with it your account by means of a written notification via email to [email protected]


2.- Who are we?

Unicatel.com is a service platform of UNICATEL LLC registered at 4170 E Baltimore Ave, Las Vegas NV 89104.

3.- About your registration and access to our Website

Once registered on our Website you can have your account and you can use our services. You agree that the information provided in the registration is true, accurate and complete. It is your responsibility to inform us of any change in that information. All personal information, including financial information that you provide to us as a member, will be treated in accordance with the Privacy Statement. If you are under 18 years of age, you must obtain permission from the parents / guardians before using the Website. If you are an employee of a company or other entity or are acting on behalf of a company, you must be authorized to accept the terms and conditions of use on behalf of that employer, company or entity.

By registering on the Website you will provide your full name, email address and your telephone number and choose a password. For the purposes of this agreement, username is the email address you use when registering as a member on the Website. You are solely responsible for all activities that occur under your email address and / or password, including the unauthorized use of your debit or credit card.

You must not reveal your password, either directly or indirectly to third parties. It is your responsibility to safeguard your password. If you forget or lose your password, you must request a new password in the "I forgot my password" section of the Website. Each email address and password must be used by a single user and are not transferable.

The data collected by us as part of this service will be treated in accordance with the Privacy Statement, which is part of this Agreement. By registering on the Website and accepting the Privacy Statement, you expressly accept the processing, use, storage and disclosure of your Data by recharge.com as set out in the Privacy Statement. We recommend that you read the Privacy Statement carefully.


4.- About our services

Unicatel.com offers its users a common platform for recharging mobile balances and Nauta accounts. These services are available to our users under agreements between unicatel.com and several service providers around the world, making a unique and concentrated service, on behalf of unicatel.com for the consumer.

By accepting this Agreement and using our services, you represent and warrant that you will not use the service in any way that violates any copyright, intellectual property, or other rights. Violations or possible violations should be reported immediately to [email protected] These services are provided "as is" are offered by the aforementioned providers, without any warranty beyond which they can provide. Even so, unicatel.com will do everything possible to provide customers with a satisfactory experience while using our services. All questions, malfunctions, complaints or recommendations must be communicated by email to [email protected]

1. Cellular Recharge Service.

2. Nauta Internet Recharge Service.

To send a cellular recharge, you agree to comply with and carry out the provisions of this Section.

The Cellular Recharge service will only be provided to you by unicatel.com with respect to the mobile telephone operators available on the Website, which are subject to change and availability. You will be asked to enter the mobile phone number to which any Recharge will be attributed in the corresponding space on the Website. It is your responsibility to make sure that you have correctly entered the mobile phone number. Then you will be asked to select the amount of money (in the currency of destination insured by our suppliers) with which you wish to credit said mobile phone. The cost of the Refill will vary depending on the amount you wish to send to your friend or relative according to the price denominations that appear on the Website. If the Refill you send must be received in a currency other than the currency of your credit or debit card, a conversion fee will apply which will be applied by the banking institution that backs up your credit card. You will also be charged a fee for safe online processing at each Recharge you send through the Website. The total amount you will be asked to pay will be clearly displayed on the Website before you are asked to confirm your transaction, and proceeding with the transaction at this point is completely optional. The Top-Up is immediately sent to the mobile phone number provided by you upon successful payment. We will send you a confirmation email that will include information about the Top-up sent as soon as the Top-up transaction has been completed successfully. You accept and understand that unicatel.com only acts with your authorization to send recharges and the corresponding mobile operator will be solely responsible to you and the recipient of the recharge for the provision of mobile services related to the recharge. Once the Recharge is sent to a mobile phone number, it can be used immediately, however it can not be returned or removed from your phone. To prevent this error from occurring, unicatel.com asks you to confirm that the number you entered is correct. Due to the nature of the Recharge service, you do not have the right to cancel this Agreement and request it back, the Recharge service is not reversible once it has been successfully executed in the country of destination.


5.- Transactions Using your Credit Card

You can use the services of unicatel.com using Visa, MasterCard, Discover or American Express. Any credit, debit or other payment method that may be used on the Website must have a billing address and a valid card issuing bank. We charge your card as soon as we receive an appropriate and complete request from you to use our services. Upon receipt of an appropriate and complete request from you for Recharge, unicatel.com will debit the card provided and send an electronic request to the appropriate provider to provide the Recharge in the amount transferred to benefit the prepaid mobile phone number provided by you. You authorize [email protected] to act upon any instruction to upload your card provided through this Website which has been transmitted using your password and / or any other authentication / identity verification process which may be required. in connection with this Website. unicatel.com is not obliged to perform any type of authentication or verification of additional identity other than those that unicatel.com deems appropriate and sufficient to protect the security and maintain the proper use of this Website. All debits concluded after a correct authentication or verification of identity are the sole responsibility of the user. unicatel.com will accept responsibility for the non-execution or defective execution of refills made through the Website, subject to your adherence to this Agreement, the correct use of the Website following the instructions of unicatel.com, and the absence of any falsehood, fraud or negligence on your part. Such liability, if it occurs, will be strictly limited to the amount of the Recharge or Balance for Calls not executed or defective. unicatel.com is a service provider of UNICATEL LLC. which processes your payments through a Merchant of the United States of America, any banking institution outside of that territory may or may not charge an additional charge for the payment transaction to a foreign company, said charge is beyond the responsibility of our company and the same only falls on you as a contractual holder of your credit or debit card, in which case it is responsible to be aware of the charges or not that you could apply your credit card under contract with the institution that supports it.


6.- Promotions

unicatel.com will offer promotions on the Website with some regularity. These promotions will be subject to additional terms and conditions of this Agreement, which (including the closing date of any promotion) will be clearly displayed on the Website. unicatel.com reserves the right to modify, add or delete the conditions of any promotion always with prio r notice thereof.


7.- Use policy

unicatel.com offers services to people around the world. The abusive use of these services for practices, illegal, commercial or fraudulent, will result in the immediate cancellation of the responsible account. Likewise, unicatel.com reserves the right to deny access to its website to any person who has engaged in these practices or any other criminal practice. The sending of SPAM is punishable by law and will lead to the immediate cancellation of a unicatel.com account.


8.- Return policy and bank claims.

unicatel.com will return to your account the credits spent on poorly billed calls, bad quality calls, for services not completed when cell phone balance top-ups are sent. We will carry out an internal investigation and in case the user has the right rechargerapido.com will return the balance to your account. unicatel.com will not return credits to your account when it is possible to demonstrate that the service was successfully completed. However, we are committed to conducting an internal investigation, but if the results are consistent, no credit refund will be made. Any payment made and successful that has not been used in our services may be returned within a period of up to 90 calendar days (return period). In case the payment exceeds that time we can not make a refund on it and the credit will continue in your unicatel.com account so you can dispose of it until you exhaust it. In the event that a customer decides not to continue using the services of unicatel.com, we will return to your registered credit card the remaining amount of credit in your unicatel.com account if the return period is still valid. By officially establishing a bank claim to our company, unicatel.com reserves the right to disable access to your account during the period that carries out the investigation of the facts stated in the bank claim and once the process is over unicatel.com will contact you to inform you of the results of this investigation and the particularities of the use of our services by you from that moment forward.


9.- Privacy Policy

1. When placing an order or registering on our Website, if applicable, you may be asked to enter your name, email address or telephone number.

2. The information we obtain from you will be used to process the transactions.

3. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason or reason.

4. The email address you provide for order processing can also be used to send you information and updates regarding your order, in addition to receiving occasional updates of related products or information. If at any time you wish to stop receiving future emails, detailed instructions are included to unsubscribe at the bottom of each email.

5. We implement a variety of security measures to maintain the security of your personal information when you place an order or enter, send or access your personal information.

6. We offer the use of a secure server. All the confidential information provided is transmitted through Secure Socket Layer (SSL) and is encrypted in our platform being only accessible by the security systems under your request. We keep this information confidential.

7. After a transaction, your private information will be kept in the protected file in order to facilitate access to your data in future orders.

8. We do not sell, trade, or transfer your personal data to third parties. No personal visitor information will be provided to third parties for marketing, advertising, or other uses.

9. By using our services and accepting this agreement, you accept this privacy policy.


10.- Communication and notifications

In order to be able to lend you and offer you our services, your data may be used to notify you about:

1. The management and control of your account at https://www.unicatel.com

2. The management and control of transactions made through https://www.unicatel.com

3. The management and control of promotions through https://www.unicatel.com

4. The periodic remission, by electronic means or SMS, of information relative to the offers on our Website, Special Rates and Promotions.

You can send your requests for access, rectification, cancellation and opposition (in particular, to not receive our commercial communications) to our email [email protected] The customer agrees to receive information regarding the offers of our Website, Special Rates and Promotions. By SMS, to stop receiving, you must respond STOP or STOP to any SMS received, for more information or help, you must send HELP or HELP, in response to any promotional SMS received. You can also request information and opt to stop receiving this information through the Chat of our Website or by email [email protected]


11.- Suspension of the Service

In case of interruption or a failure, unavailability, error or malfunction of any product or system that is used in relation to the Website or its services, or when there is a security risk, real or potential, unicatel.com will have the power , without incurring any responsibility towards you, to temporarily suspend the services or access to this Website for a reasonable period of time and necessary to remedy, address or resolve the problem. unicatel.com may also suspend the Website and / or Services as necessary for its maintenance (either emergency or in project). In addition, you acknowledge and agree that your access to the Website and / or your account and / or the Services may be suspended when unicatel.com reasonably believes that it has been used illegally or fraudulently.


12.- Force Majeure

unicatel.com will not be responsible or will be violating its obligations under this Agreement if there is a total or partial breach of its duties and obligations caused by an act of Force Majeure, fire, act of government or state or another third party, war, concussion civil, insurrection, embargo, inability to communicate with third parties for any reason, failure of any computer or network or system of settlement, failure or delay in any mobile telephone network, obstacle in obtaining connection, energy and other supplies, labor disputes of any nature, delayed or wrong payment by an agent or any other reason (whether or not of the same nature as any of the above) outside the control of unicatel.com


13.- Security, Maintenance and Availability

You accept, acknowledge and agree that electronic communications, Internet, telephone lines or SMS-based telecommunications means may not be secure and communications through these means of communication may be intercepted by unauthorized persons or delivered in an incorrect manner . As a result, unicatel.com can not guarantee the privacy or confidentiality of communications through these means of communication although it will (and will ensure that its service providers put) in place appropriate security measures to protect these methods Communication. From time to time, it may be necessary or convenient for security reasons, maintenance (whether emergency or planned), updates or other reasons to discontinue certain or all Services to you; and / or delay the implementation of any new Service; and / or remove, replace or re-issue passwords; and / or change authentication procedures or processes to access the Website or the Services, although we will do everything possible to minimize the inconvenience caused. You acknowledge and accept that these events may occur and that unicatel.com does not assume responsibility when such events occur.


14.- Termination of the Agreement

unicatel.com may terminate this Agreement and abandon the use of this Website and / or the services provided through it:

1. Prior written reasonable notice to you.

2. Immediately after the violation by you of any of the terms and conditions of this Agreement or when there are reasonable grounds for termination. As a courtesy, when unicatel.com terminates this Agreement for these reasons unicatel.com will inform the user in writing within a reasonable time after termination.

3. Immediately after your insolvency / bankruptcy or inability to pay the amounts owed, either through a formal legal petition or not, or other contractual disability. unicatel.com reserves the right to initiate actions to collect the debt within the limits of the law in these conditions.

4. If you reasonably believe that any of the Services have been used with negligence, illegally or fraudulently by you or by a third party as a result of your negligence or recklessness.

This Agreement does not have a finite or minimum duration and will remain mandatory for the parties until it is completed. You may terminate or cancel the Agreement at any time and without prior notice to unicatel.com in writing in this regard, but without prejudice to your liability for any outstanding debt in any Account or otherwise prior to the termination date. If you exercise your right of resolution, unicatel.com will attempt to return any credit in your account (less any amount of promotion and / or bonus) as soon as possible, and in any case within thirty (30) days following the date of Your written request to [email protected] recargarapido.com reserves the right to process or cancel any ongoing transaction regarding the termination of this Agreement or the suspension or withdrawal of the Services. unicatel.com is not responsible for any loss that you may incur as a result of any operation that is not processed as part of the Services after the termination of the Agreement or after any suspension or withdrawal of the Services.


15.- Variations of the Agreement

unicatel.com reserves the right to modify, amend or vary this Agreement for commercial or legal purposes. Such variation will be effective and will bind you fourteen (14) days after notice of such variation has been sent to you by any of the following means: by mail, email or by posting a message on the Site. Web. You will be entitled, upon notice of any modification to this Agreement, to terminate the Agreement immediately by written notice to unicatel.com but without prejudice to any rights or obligations that may have arisen prior to the termination date, including liability for any indebtedness of any account or any other obligation, financial, legal or otherwise that has been presented prior to the date of termination.


16. Definitions Intellectual Property Rights:

"Intellectual Property Rights" means all copyrights, patents, trademarks, registered and unregistered design rights, database rights and topography rights and other intellectual property rights, all rights to initiate an action for usurpation, any right to request protection with respect to any of the aforementioned rights and any other form of protection of the same nature or of equivalent or similar effect to any of them that can subsist anywhere in the world, and includes any registered trademark that we have in the word "unicatel.com". Recharge: "Recharge" means a transfer of an amount from an Account to a mobile network operator (authorized by us) to pay for the provision of telecommunications services by said mobile network operator to a pre-paid mobile phone made using the Services and the Website.


17.- Customer Service and Contact Information

If you have any questions about this Agreement or any complaint, we are always here to help.

You can contact us 24 hours a day, 365 days a year through one of the following options:

1. Send us an email to: [email protected]

2. Live chat: https://www.unicatel.com